Resolved -
From Vivi: "The issue impacting YouTube content playback on Vivi devices has now been resolved.
"Our Engineering team identified the root cause and has deployed a fix. YouTube content should now load and play as expected.
"We will continue to monitor the service to ensure stability. Thank you for your patience while we worked to resolve this issue."
Mar 13, 07:59 EDT
Update -
From Vivi: "We are still investigating an issue impacting YouTube content playback on Vivi devices.
"Our Engineering team is working to identify the root cause. At this time, some users may experience issues where YouTube content does not load or play correctly.
"We will continue to monitor the situation and provide updates as more information becomes available.
"Thank you for your patience."
Mar 12, 20:45 EDT
Update -
From Vivi: "We are continuing to investigate the issue impacting YouTube content playback on Vivi devices.
"Our Engineering team remains actively engaged in identifying the root cause. At this stage, some users may experience issues where YouTube content does not load or playback as expected.
"We are monitoring the situation closely and will provide further updates as soon as additional information becomes available.
"Thank you for your continued patience while we work towards a resolution."
Mar 12, 07:48 EDT
Investigating -
From Vivi: "We are currently investigating an issue impacting the Play Content feature when using YouTube links.
"At this time, YouTube content may fail to load. Our engineering team is actively working to identify the cause and implement a fix.
"We will provide further updates as soon as more information becomes available. Thank you for your patience."
Mar 12, 07:47 EDT